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Transport Damage

Transport Damage

A collision, damaged cargo or a dispute with a customer: when things go wrong, fast and correct follow-up matters most. KBRS guides your file from notification to settlement.
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Who it's for

Who this service is for

Transport companies with an ongoing claim

For companies that want to report or follow up damage right now.

Fleet managers

For those who need to coordinate damage affecting several vehicles at once.

Companies in a liability dispute

For those with a discussion with a customer, insurer or opposing party.

Companies wanting to improve their claims process

For those wondering how to settle claims faster and more clearly.
Our support

How KBRS supports you in case of damage

Notification

You report the damage to KBRS, by phone, email or via the form on this page.

Building the file

We gather the necessary documents: photos, shipping documents, statements and policy details.

Contact with the insurer

KBRS communicates with the insurer and, where needed, with experts.

Follow-up

We actively follow the file and keep you informed at every step.

Settlement

We guide you to a clear settlement of the file.

Looking ahead

After settlement, we check with you whether your current cover still fits.
Transport damage? We can help!
Types of damage

Situations we handle

Vehicle damage

Guidance with damage to vehicles from your fleet.

  • Notification and building the file
  • Appointment of an expert
  • Follow-up of the repair
  • Contact with the parties involved
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Cargo damage

Guidance with damaged, lost or stolen cargo.

  • Establishing the damage
  • Notification to the relevant insurer
  • Transport documents and evidence
  • Follow-up of the file
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Disputes with third parties

Guidance when liability is contested.

  • Disagreement about what happened
  • Contested damage assessment
  • Consultation between parties
  • Legal support
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What we check

What we look at in a claims file

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  • Nature and extent of the damage
  • Parties involved (driver, customer, third party)
  • Applicable policy and cover
  • Any liability dispute
  • Required documents and deadlines
  • Communication with the insurer
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Waarom KBRS

Waarom kiezen voor KBRS?

Een verzekeringsmaatschappij biedt vooral haar eigen producten aan. KBRS vergelijkt oplossingen van verschillende verzekeraars en helpt u kiezen wat past bij uw gebouw, gebruik en situatie. Ook bij schade blijft KBRS uw aanspreekpunt.

Personal follow-up

You have one point of contact for the entire file, not just a call centre.

Technical expertise

Knowledge of transport policies and CMR liability to properly substantiate your file.

Clear communication

We explain every step in plain terms, without legal jargon.
Frequently asked questions

FAQ

Duidelijke antwoorden over verzekeringen, risicoanalyse en schadebegeleiding.

  1. How quickly should I report damage?

  2. What documents do I need to report damage?

  3. Can KBRS mediate in a dispute with the insurer?

  4. What if multiple parties are involved in the damage?

  5. Does KBRS guarantee that my damage will be paid out?

  6. Can I still call if the damage happened a while ago?

Have you suffered damage during a transport activity?

Report it to KBRS. We help with the notification, put together the file and follow the settlement with the insurer.
Request a free analysis
03 202 50 30